Shipping policy

Last updated: 02/08/2025

Processing Time

Orders are processed and shipped within 1–2 business days (Mon–Fri, excluding holidays). You’ll receive an email with tracking once shipped.

Estimated Delivery

Delivery times are estimates and may vary due to carrier delays or customs.

Shipping Rates & Free Shipping

Rates are calculated at checkout based on destination and weight. Free shipping promotions may apply and will be shown at checkout.

Shipping of Subscriptions

Shipping of subscribed orders (Repeated orders) is not FREE!

Only, The First order is FREE. Because, it is under a first order offer. Please be Aware of this. 

Shipping of repeated orders will be calculated as below:

6.00 GBP, 7.00 Euro, 8.00 US$, 50 DKK, 6.00 CHF, 70 SEK.

Tracking

Once your order ships, we’ll email your tracking number. If you created an account, you can also check your order status here: My Account.

Customs, Duties & Taxes

International orders may be subject to import duties and taxes levied once a shipment reaches your country. These charges are your responsibility.

Undeliverable & Address Issues

Please ensure your address is correct. If a package is returned due to an incorrect address or failed delivery attempts, we can reship (additional postage may apply).

Lost or Delayed Packages

If your package seems delayed or lost, contact us at support@drinkrelaxo.com and we’ll assist.

Contact

Email: support@drinkrelaxo.com